Stock Balancing

Stock Balance is defined as returns for NEW products purchased from VoiceComm.

• Up to 20% of products purchased over the past 90 days can be stock balanced.
• A request for a stock balance may only be submitted once per month.

Returnable Products eligible for credit:

• Products and quantities must be pre-approved by VoiceComm.
• Products in their original, like-new resalable condition including contents and packaging
• Unopened and sealed with no signs of tampering
• No additional stickers or residue from the removal 
• No damage to packaging including hang tags 
• Note: AMPD cases and screen protection are excluded from the Stock Balancing program. No returns are accepted.

Stock Balance Process

• All stock balancing return requests can be emailed monthly to [email protected] with the following information: 
• VoiceComm Product Number
• Quantity of each product to be returned
• VoiceComm will review the request and reply with the following in 1 business day
• Approved Product Numbers
• Approved quantity per product
• Return Merchandise Authorization (RMA) Number

Stock Balance Policies: 

• RMA numbers are valid for 15 days from issuance
• Only include approved products on RMA in your return
• RMA number must be written on the outside of the shipping carton
• Mark each box associated with RMA if multiple; 1 of 2, 2 of 2, etc
• A credit will be issued for all eligible products within 5 business days. Credit must be used towards future purchases - no refunds will be issued.
• Any products returned that are not eligible for credit will be discarded
• Return shipping is the responsibility of the customer